sector: Eye Optics & Hearing Acoustics

Headquarters: Regensburg, DE

Founding year: 1955

number of branches: 75

The team led by the family company MATT optik • akustik from Regensburg serves each of their customers uniquely and personally at over 75 locations. Her concept: “Not off the shelf, but from the heart.” The company claims that people with their personality should not find anything better in terms of quality, warranty, service, personal advice, brands and trends than at MATT optik • akustik.

The compulsory issuance of cash receipts is also part of everyday life at MATT optik • acoustics. This is because over 75 branches generate many quantities of receipts printed on poorly recyclable thermal paper every day. In the opinion of MATT optik • akustik, the digitization of cash receipts is another important step towards the future, both from a customer and company perspective. MATT optik • acoustics is particularly important, but in addition to the aspect of sustainability, above all the improved user experience that the digital receipt brings with it. As a company in the optics & acoustics sector, MATT optik • akustik faces a completely new problem: It is often necessary for issued receipts and invoices to be passed on to clients' health insurance companies and processed. Analogously, however, this is a task associated with a lot of bureaucracy and paper chaos. Anybill provides a remedy and simplifies the process.

anybill offers MATT optik • akustik a solution that is individually tailored to your needs. In addition to the digital receipt, anybill scores points here with the further processing of receipts. Because this is where the digital receipt can develop its full potential and put an end to paper chaos. The process is therefore extremely simple: The digital receipt can be conveniently sent by email to the appropriate health insurance company directly from the MATT app. Without detours and without loss, the digital receipt is delivered directly to customers. Anybill also impresses with its implementation in the MATT optik • acoustics customer app. Customers need nothing more than an anybill account to receive the digital receipt. In addition to the digital receipt, the MATT app offers other important services: including the provision of corporate benefits, digital offers that can be redeemed directly with the MATT app, and the latest news. This creates a well-rounded cooperation between anybill and MATT optik • acoustics, in which various functions converge and are available at any time. This is also an advantage when it comes to the return or exchange process. No more searching for lost notes, just one click in the app. Both customers and employees at MATT optik • acoustics use all of the above functions in various processes. “anybill is convincing in terms of simplicity and speed, as a digital receipt can be reused directly from the app,” says project manager Thomas Wagner.