Receipt issuance obligation 2020 - The new cash register law: Every customer or guest must receive a receipt

Receipt issuance obligation 2020 - The new cash register law: Every customer or guest must receive a receipt


In 2020, retailers and restaurateurs, among others, will be faced with new regulations for cash registers! These include: the obligation to issue receipts.

The Cash Register Act and the Cash Register Security Ordinance will introduce the obligation to issue receipts in 2020: Those who work with electronic cash register systems must provide each customer and guest with a receipt of the business transaction. 

What now? Always? Yes. Regardless of whether only one item is purchased or consumed, or whether a large invoice is generated: the receipt must be issued, either in paper form or digitally. With the obligation to issue receipts, the legislator aims to ensure that every single business transaction is actually documented. This is a measure to prevent tax evasion, manipulation and black money.

The obligation to issue receipts is laid down in Section 146a (2) AO and will apply to all electronic cash register systems from 1 January 2020. 

It is important to note that the law requires that every customer be given a receipt. However, customers are not obliged to accept them. In this respect, the regulation currently differs from the legislation in Italy, where the customer must take the receipt with him. In Germany, on the other hand, the receipt ends up in the trash if the customer does not want to accept it. 

What now? More paper waste even though we in Germany are already the world champions in paper waste? You decide! anybill is the innovative and sustainable alternative!

The law stipulates that the receipt does not necessarily have to be handed over to the customer in paper form. Receipts can also be provided in electronic form

Due to increasing digitalisation, it is assumed that 25 percent of receipts will be issued electronically. While paper receipts are still the rule, the future lies in electronic receipt issuance - also and especially for environmental reasons.

You have the choice as a retailer or restaurateur and can offer your customers a digital and environmentally friendly alternative to the paper receipt - with anybill.

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